Search

    This section doesn’t currently include any content. Add content to this section using the sidebar.

    This section doesn’t currently include any content. Add content to this section using the sidebar.

    Image caption appears here

    FAQs

    About Cork

    Cork is a natural material obtained from the bark of cork oak trees. You may have seen it in use as wine stoppers. What makes cork not just natural but also sustainable is the fact that no tree is ever cut down to make it. In its natural form, cork is completely water-resistant and anti-fungal. The porous structure gives it an incredible lightness and flexibility. At the same time, it is extremely strong, durable, resistant to abrasions and, fireproof. No wonder cork is known as nature's leather.

    Where do we start? Leather and Cork are entirely different materials. Leather is created by tanning animal rawhide and skin, often cattle hide. On the other hand, cork is produced from thin cork shavings obtained directly from the bark of the cork oak tree. It's obtained once every 9 years, making sure the tree is not harmed at all. 

    The cork oak tree is found only a few parts of the world, because of its need for a specific environment for growth. Leather is available everywhere.  When you're buying cork, no animal, or plant is hurt in the process. Leather on the other hand does has quite a negative impact on the environment. 

    As of now you can shop for our cork products in 9 colours - Natural, Maroon, Blue, Brown, Black, Teal, Olive, Terrain and Sunset. We're working on adding more colours to this list. 

    Not at all. Otherwise, we won't be using it to create accessories. Cork is a natural material that comes from the bark of the cork oak trees found in the Mediterranean. The bark is harvested without harming the trees and only every 9 years, giving the trees enough time to regenerate the bark. Interestingly, this also supports the rich biodiversity of the cork forests.

    Cork fabrics are harvested from the Cork Oak tree, a tree that grows primarily in Mediterranean. When the Cork Oak has reached 25 years of age, the bark is stripped from the tree by a skilled cork harvester with a machete. Cork cultivation has been a family heritage for centuries. An art that is passed on from one generation to another, the stripping of the cork bark ensures that no tree is ever lost in the process. That tree is then marked with a number so that it will not be harvested again for ten years. Unlike other trees, the Cork Oak is the only tree in the world that can be stripped of its bark and not die, thus making the harvesting of cork 100% sustainable. That's our favourite part. 

     

    In fact, the same tree can be harvested every 9 years for over 200 years. Once the cork bark arrives in the factory, it is boiled in water to make the cork cells expand and make it easier to work with. Then, it is shaved down into very thin sheets about the same thickness as tissue paper. To make the cork durable, the sheets are then glued to a fabric backing. The pieces of cork are sometimes glued onto the backing like patchwork. And after all this, we use it to create your Arture product. 

    Cork is quite a low-maintenance material. For the most part, the product looks after itself. Only light colours do have a tendency to attract dirt. A simple wash with any mild cleansing solution will do the trick, and restore your product to its original beauty. 

    We want you to get the most of your Arture product. So, just be nice to it and clean it once in a while. That's all you need to do to care for your cork accessory. 

    Cork is naturally waterproof, anti-fungal and lightweight. It is also as durable as leather. The best part is that it's low maintenance and lasts long - the colour from the material doesn't fade, nor does the material peel on its own. 

    Our main raw material, cork is natural and eco-friendly. However, we always like to inform our users that if you take a look at the other materials that it gets combined with, they are not completely eco-friendly. But, we make sure they are not very harmful either. 

    Here is the breakup. The backing of our materials is 15.5% Polyester / 29.5% Cotton / 55% Biodegradable Polyurethane. The dyes used in the cork are similar to those used in the leather sector and they fulfil European REACH standards, which are very strict. 

    Also, the linings that are used in our products are 100% organic cotton. The packaging is created using dead stocks of cotton fabric, which would otherwise go to waste.

    So while every small bit of our product might not be 100% eco-friendly yet, if you do compare it with a similar product made out of synthetic leathers, it is significantly less harmful to the environment and a majority of what goes into it is bio-degradable. 

    We at Arture do not claim to create products that are 100% eco-friendly, and we are very transparent about what goes into our products. We do however believe in improving products that already exist in the market by creating their sustainable version. That's why we chose wallets, to give you a better alternative to leather accessories. 

    We are also always working to make our products even more sustainable and would love to hear any feedback that you think can help us in doing so. 

    We're glad you're looking into how the products are made. It's the first step to choosing a sustainable product, so good job. The backing of our materials are 15.5% Polyester / 29.5% Cotton / 55% Biodegradable Polyurethane.

    Shipments

    You'll hear from us, every step of the way. As soon as we've dispatched your order, you'll receive an email from us confirming the details of your purchase and the shipping method you've chosen. We’ll also give you tracking details so you can track your package. 

    With every email confirming the dispatch of orders, we enclose the tracking details for the same. If you're a registered customer you can also find these details by logging into your account and viewing your order history.

    While we'd be sad that you no longer need your Arture product, we don't believe in wastage either. Have a look at our online returns procedure to find out more.

    In the rare case of a damaged order, there is nothing you need to worry about. If part or all of your order is damaged in transit, give our Customer Helpline team a call at (+91)9884103711, who are by the phones 10:00 AM-6:00 PM (IST) Monday to Friday, or email us at info@myarture.com and we will ship a replacement in no time. 

    If your order doesn't arrive by the intended date because of a dispatch glitch or with the courier, please give our Customer Helpline team a call us at (+91)9884103711, who are by the phones 10:00 AM-6:00 PM (IST) Monday to Friday, or email us at info@myarture.com.

    We'll assist you in ensuring your product reaches you at the earliest, however, we are not liable to credit shipping costs in circumstances out of our control. We can help the planet, but not the weather. 

    The order will be dispatched within 2-3 business days of receiving the confirmed order.