Dear Customers, followers and supporters :
The world is the middle of a crisis. We ache for those affected and pray that we all recover from this as quickly and with as less harm as possible.We believe that all of us have a responsibility and a part to play in preventing the spread of COVID-19.
As many of you know, we import our cork from the Mediterranean (Europe), which is now pretty much closed off from the rest of the world. We may run out of stocks of some colours in the coming weeks, but will work hard to get them back the minute we know it’s possible.
As far as our operations are concerned, our design team is currently working from home. Our e-commerce store is functional, however, delays may occur. We have started shipping across India, except to Containment Zones. International Shipments have not yet resumed.
LATEST UPDATE : Here in Chennai, we are in a complete lockdown again from June 19th to July 5th. We will be resuming all shipments from July 6th.
At our workspace, we're taking the following measures to make sure of safety of our customers and employees :
- Strict social distancing protocol with only 2 employees working at our unit.
- Employees regularly using sanitizers and hand wash, as well as disinfecting all surfaces.
- Continuous use of masks and gloves in the workspace.
Also, for your safety, we have temporarily disabled the Cash On Delivery payment option to minimise human contact. We request you to process your payments online.
Needless to say, we need your support now more than ever. Even if delayed, we will ensure that your orders get to you. Your orders will help us get Arture through this rough patch, and help us make sure our artisans taken care of to the best possible.
You all keep us going. Thank you for standing with us. We’re in this together.
With so much love,
Shivani and Team Arture
P.S : Wash your hands!